Shipping Policy

Last Updated: June 1, 2026

Thank you for shopping at Vlorelli.shop. We are committed to delivering your orders safely and efficiently. This Shipping Policy outlines our shipping procedures, delivery timelines, and related information.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on Sundays or public holidays.

During high-volume periods, promotional events, or holidays, processing times may be slightly extended.

Shipping Time

Domestic Shipping (India)

Standard Delivery: 5–10 Business Days

Remote Areas: 7–14 Business Days

International Shipping

Standard International Delivery: 10–21 Business Days

Delivery times may vary depending on customs clearance, destination country, and local postal services.

Please note that delivery times are estimates and are not guaranteed.

Shipping Charges

Shipping costs are calculated at checkout based on:

Delivery location

Package weight and dimensions

Shipping method selected

Free shipping promotions may be offered periodically and will be clearly displayed on our website when available.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing:

Tracking Number

Carrier Information

Tracking Link (if available)

Please allow up to 48 hours for tracking information to become active.

Shipping Delays

While we strive to ensure timely delivery, delays may occur due to circumstances beyond our control, including:

Weather conditions

Carrier delays

Customs inspections

High seasonal demand

Natural disasters

Public holidays

Vlorelli.shop is not liable for delays caused by shipping carriers or customs authorities.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information.

If incorrect information is provided:

Delivery delays may occur.

Additional shipping charges may apply for re-delivery.

We are not responsible for orders delivered to incorrectly provided addresses.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, Vlorelli.shop is not responsible for lost or stolen packages.

If you believe your package is lost, please contact the carrier directly or reach out to us for assistance.

Customs, Duties & Taxes

For international orders:

Import duties, customs fees, VAT, and taxes are the responsibility of the customer.

These charges are not included in product prices or shipping fees.

Customs policies vary by country, and customers should contact their local customs office for further information.

Damaged Packages

If your package arrives damaged:

  1. Take clear photos of the package and product.

  2. Contact us within 48 hours of delivery.

  3. Include your order number and photos for review.

We will work to resolve the issue as quickly as possible.

Contact Information

Store Name: Vlorelli.shop

Owner Name: Chavda Ashvin Chitharbhai

Email: vlorelli436@gmail.com

Mobile: +91 97374 23223

Address:
C/O Chavda Chitharbhai, 4/10, EWS Awas, Nr Saurabh Police Choki, Adajan, Surat City, PO:Navyug College, DIST: Surat, Gujarat, 395009, India